Part Time IT Support Helpdesk Rep (Remote)

Part Time Remote IT Support Helpdesk Rep

Responsibilities of the job:
• Virtually installing, configuring and troubleshooting computer software, systems, networks
• Monitoring / auditing and maintaining HIPAA Compliant PC's and cloud-based applications / networks
• Responding in a timely manner to service issues and requests for end-user remote support including virtual desktops, cloud based systems and security applications
• Knowledge of Salesforce and Virtual Desktops a strong plus.
• Providing virtual technical support across the company (this may be in Zoom meetings or the phone).
• Setting up cloud-based accounts for new users
• Support for both PCs and Macs
• Possibly training more junior staff members Remote IT Support Rep - job qualifications and requirements

Although a formal degree is not required, qualifications for this remote IT Support role include the following:
• Remote experience
• Computer Science or Cybersecurity Background
• Software / DevOps / Engineering
•... Knowledge of Healthcare industry
• Knowledge of Cyber Security

There are also a number of qualities that candidates should be expected to display:
• A technical, logical thought process
• Problem-solving skills
• An ability to stick to strict deadlines
• An ability to prioritize and delegate
• A keen eye for detail

Job Type: Part-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Work Location: Remote

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