Loan Processor III (2nd Mortgages/Home Equity)

About the position

The Loan Processor III (2nd Mortgages/Home Equity) at Space Coast Credit Union is responsible for preparing loans for closing, ensuring compliance with regulations, and maintaining member relationships. This role involves managing a pipeline of loan files, resolving member issues, and ensuring all documentation is accurate and complete. The position offers opportunities for career advancement and a hybrid work schedule after training.

Responsibilities
• Prepares the loan for closing and ensures all closing documents are correct and compliant with regulations.
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• Ensures loan approval stipulations are met prior to closing and manages third-party requests.
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• Resolves member problems and assesses needs efficiently to maintain profitable relationships.
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• Orders necessary documentation from borrowers and external sources for loan decisions.
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• Reviews asset documentation to ensure compliance with program guidelines.
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• Boards completed loans and disburses funds as necessary.
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• Answers incoming calls and assists applicants with loan inquiries.
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• Maintains up-to-date knowledge of regulations and standards relevant to the position.
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• Handles a pipeline of 30-50 loan files, meeting processing time goals.
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• Communicates with borrowers regarding documentation and file progress.
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• Adheres to productivity and loan quality standards to ensure quality service.
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• Supports sales efforts by providing appropriate product and service materials to members.
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• Demonstrates professionalism and effective communication in all interactions.

Requirements
• 1 to 3 years of prior processing experience in consumer loan products or mortgage loan processing.
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• Associate's Degree or equivalent experience in a related field.
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• Knowledge of State and Federal guidelines related to mortgage lending, including CFPB regulations.
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• Bilingual is preferred.

Nice-to-haves
• Experience as a closer or underwriter with an emphasis on conventional loan products.

Benefits
• Health savings account
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• Disability insurance
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• Health insurance
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• Dental insurance
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• Tuition reimbursement
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• Paid time off
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• Work from home
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• Employee assistance program
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• Vision insurance
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• Opportunities for advancement
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• Life insurance

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