Digital Content Strategist - UX Writer

Description:
• Create content strategies and direct information hierarchy, content types, voice and tone
• Collaborate with other UX experts on content organization
• Seek simplicity, distilling complex concepts into clear content
• Create and manage user-centric content for all steps of the digital experience
• Develop tools such as content matrices and editorial calendars
• Regularly audit and inventory online content
• Lead efforts to continuously improve digital content
• Assist with creation and maintenance of Humana digital content guidelines

Requirements: • Bachelor's Degree in English, Journalism or similar field • At least 8 years of content strategy and UX writing experience • E-commerce experience • Experience creating content strategies, content matrices, and content inventories • Experience writing and optimizing content for a variety of content types, digital channels and secure portals • Experience with all facets of digital content publishing and best practices • Experience working with varied stakeholder teams including subject matter experts, content reviewers, editors and legal and compliance professionals • Well-organized and detail-oriented, capable of handling multiple projects simultaneously, and able to move between strategic and tactical work • Familiar with working in a regulatory environment

Benefits:
• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Paid time off including company and personal holidays
• Volunteer time off
• Paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance and many other opportunities

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