Bilingual Front Desk Medical Receptionist
Posted 2025-05-31
Remote, USA
Full-time
Immediate Start
- Bilingual Front Desk Medical ReceptionistHouston Metro Urology, Houston's largest and most comprehensive urology group is seeking an experienced Bilingual Front Desk Medical Receptionist to join our team.
- Consistently demonstrate exceptional patient care which is the heart of HMU.
- Coordinating patient care throughout the clinic: schedule and confirm appointments and check-in/out patients.
- Answer incoming calls, check messages, and return calls in a timely manner and answer inquiries on the phone, in person, or by email in a helpful, respectful, and efficient manner.
- Maintain the front desk and reception areas.
- Managing and updating patient records in Athena.
- Make sure all information has been received from new patients before their arrival and that all information is entered into the system accurately.
- Verify patient information on returning patients: demographics, referring doctor; pharmacy information, email address, and current insurance information.
- Take pictures of patients for patients' files.
- Print daily appointment schedules, check fee slips and patient accounts for next day’s schedule including checking for referrals, overdue balances, labs, etc.
- Fill in for other positions in the front office when required.
- Education:
- High school or equivalent (Required)
- Required Qualifications:
- Minimum 1-2 years of experience in a medical office or healthcare setting.
- Proficiency in medical terminology and familiarity with insurance verification processes.
- Strong computer skills, including experience with Electronic Medical Record (EMR) systems.
- Bilingual (English and Spanish)
- Preferred Qualifications:
- Athena software experience
- Phlebotomy experience
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
- Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Schedule:
- 8 hour shift
- Monday to Friday
- Application Question(s):
- Desired Salary
- Education:
- High school or equivalent (Required)
- Experience:
- Medical terminology: 2 years (Required)
- Medical receptionist: 2 years (Required)
- Microsoft Office: 2 years (Required)
- Language:
- Spanish (Required)
- Ability to Relocate:
- Sugar Land, TX 77479: Relocate before starting work (Required)
Work Location: In person
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