Virtual Medical Office Assistant

Job Title: Virtual Medical Office Assistant
Location: Remote (North Dallas , Texas)

Key Responsibilities: • Manage patient appointments, follow-ups, and cancellations efficiently. • Send reminders for upcoming visits or preventive screenings. • Maintain and update patient records in Electronic Medical Records (EMR) systems. • Organize medical documents securely and accurately. • Verify insurance eligibility and assist in processing claims. • Support billing inquiries to ensure timely resolutions. • Handle phone calls, emails, and messages professionally. • Respond to basic inquiries about office hours, services, and general medical concerns. • Prepare charts and necessary documents for physician review. • Assist in maintaining organized office workflows and processes.

Required Skills and Qualifications: • Technical Proficiency: Experience using EMR systems and telehealth tools. • Knowledge of Medical Terminology: Familiarity with terms commonly used in internal medicine. • Strong Communication Skills: Excellent written and verbal communication to interact with patients and staff. • Organizational Abilities: Proven skills in multitasking and prioritizing in a fast-paced healthcare environment. • HIPAA Compliance Knowledge: Understanding of healthcare regulations and patient confidentiality. • Experience: Prior experience of about 1-2 years in healthcare administration or as a virtual medical assistant is preferred.

Job Type: Full-time

Pay: $10.00 - $12.00 per hour

Expected hours: 44 per week

Medical Specialty:
• Internal Medicine
• Primary Care

Schedule:
• 8 hour shift

Work Location: Remote

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