VA needed for Airbnb communication - Contract to Hire

?? About the Role

I’m looking for a kind, detail-oriented Virtual Assistant to help me manage a small, thoughtfully run Airbnb operation. The role includes guest communication, admin work, and weekly updates.

• --

?? Responsibilities

• Respond to guest inquiries/messages on Airbnb

• Send check-in/check-out messages using templates

• Monitor reviews and flag urgent issues

• Create or update message templates when needed

• Communicate with owner (me!) for weekly updates and follow-ups

• --

? What We’re Looking For

• Excellent English writing & communication skills

• Friendly, professional, and warm tone in messages

• Detail-oriented and organized

• Experience with Airbnb or guest support is a plus (but not required)

• Flexible availability — our guests don’t always follow a set schedule, so it’s important that you’re okay being gently available across the day (US EST). You don’t need to sit at your computer all day — just be responsive and proactive when messages come in.

• --

?? Ideal Personality

• Calm and proactive — you think ahead, not just react

• Kind and thoughtful — you care about people’s experience

• Honest and reliable — you show up and follow through

• Someone who aligns with a peaceful, minimal, and healing aesthetic

• --

? Hours & Compensation

• 10–15 hours/week

• $6–7/hour to start (with raise after trial period)

• Flexible schedule but quick responses (within 1–2 hours during U.S. day)

• Monthly performance bonus for consistent 5-star reviews ?

Apply Job!