Virtual assistance for an Airbnb business - Ideal candidate familiar with using different GPTs - Contract to Hire

Posted 2025-05-31
Remote, USA Full-time Immediate Start
    Responsibilities
  • Manage Airbnb listings, including updating listing information, pricing, and availability
  • Respond to guest inquiries and communicate with guests throughout their stay
  • Coordinate check-in and check-out processes
  • Handle any guest issues or complaints promptly and effectively
  • Provide recommendations to guests for local activities, attractions, and restaurants
  • Ensure that the Airbnb listings meet high standards of cleanliness and maintenance
  • Monitor and manage guest reviews and ratings
  • Disputing reviews with Airbnb through understanding and referencing their Review Policy
  • Initiating and tracking claims and resolutions through AirCover, Resolution Center, or other coverage plans
  • Inventory management which includes purchasing items needed for the business
  • Financial reporting for clients monthly
  • Invoicing clients and tracking invoices to make sure they are paid
  • Use of AI to create more effective systems and processes for operations & growth
  • Communicate with cleaners to make sure properties are completed and pictures are provided, report all supplies needed to management
  • Assist in marketing efforts including but not limited to: Social Media Marketing, Content Creation, Google Ads, Lead Generation, Ads Optimization
  • Assisting in the continual growth of our business
  • *Requirements**
  • Clear & effective communicator speaking & writing in English
  • Must be able to follow simple & detailed instructions
  • Must have a flexible schedule
  • Go getter & problem-solving work ethic
  • Prior experience with Airbnb or other short term rental business preferred**
  • Familiar with OpenAI and various GPTs

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