Customer Service Representative

Posted 2025-05-31
Remote, USA Full-time Immediate Start

We're StaffQuick - and we're growing!StaffQuick is a full-service staffing agency with 21 branches located throughout Illinois, Indiana, and Tennessee. We support our clients by recruiting top talent for local job openings.We're currently hiring a Customer Service Representative to join our growing team in Lawrenceville, Illinois.

Schedule: Monday through Friday, 6:00pm - 4:00am

Pay Period: Weekly

Pay Rate: $18.50

Training provided!

    Job duties include, but are not limited to:
  • Answering, screening, and routing all phone calls.
  • Assisting walk-ins, scheduling interviews
  • Complete data entry in the database for new applicants and check-in's.
  • Organize and ensure completeness and accuracy of project-related and administrative materials and documents.
  • Develop strong working knowledge of business processes and administrative deadlines.
  • Maintain weekly audits.
    Job Requirements:
  • Must have strong customer service skills.
  • Proficient in Kronos timekeeping, scheduling, and attendance records.
  • Strong computer skills with minimum of 35 WPM.
  • Intermediate Microsoft Excel and Word knowledge.
  • Valid driver’s license and transportation
  • High School Diploma.

StaffQuick Internal Employee Benefits:

    Full-time employees who work 30 or more hours per week are eligible to enroll in StaffQuick’s PPO Insurance Plan, with options for enrolling family members. Enrollment options include:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability
  • Basic Life Insurance and AD&D
  • Voluntary Life Insurance and AD&D
  • Voluntary Accident, Critical Illness, & Hospital Indemnity
  • Illinois Secure Choice

StaffQuick is an equal opportunity employer

Job Type: Full-time

Pay: $18.50 per hour

    Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
    Education:
  • High school or equivalent (Required)
    Experience:
  • customer service: 1 year (Required)
  • Kronos: 1 year (Preferred)
    License/Certification:
  • Driver's License (Required)

Work Location: In person

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