CommonSpirit Health – Appointment Scheduler – Omaha, NE

Job title: Appointment Scheduler

Company: CommonSpirit Health

Job description: Overview

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

CHI Health has an immediate need to add a Patient Service Rep (Clinic Receptionist) to our Family Medicine/Priority Care clinic in LaVista off of 96th & Giles!Â

Hours: Monday-Friday BETWEEN 8a-8p and rotating weekends

CHI Health is looking to add someone to our team that has a true passion to help people, wants to be part of something bigger than them, and someone who really enjoys giving back to their community. If this is truly you, I would love to chat with you today! #hellohumankindness

Responsibilities

Job Summary:

Under direct supervison, receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

Job Responsibilities:Â
• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including priceing services, collecting patient respondibility payments and scheduling follow-up appoinments.
• Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirm next day appointments and alert patients as to what documentation is needed, including details associated with time-of-service payment.
• Follow up with patients regarding the Missed Appointment Policy and send out appropriate communications.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications:
• High School Diploma or equivalent is preferred but not required.
• Knowledge of insurance authorization/billing requirements.Â
• Demonstrate strong customer service and communication skills.Â
• Organizational and time management skills.Â
• Proficient computer skills.Â
• Knowledge of clinic procedures and regulatory requirements. Â

Expected salary:

Location: Omaha, NE

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