[Hiring] Sr Coordinator, Licensing & Credentialing @Thirty Madison

We’re looking for a Sr Coordinator for Provider Licensing & Credentialing to join the Provider Operation Team, within our Managed Services Organization. In this role, you will work closely with our providers and business stakeholders to support the Keeps Medical Group credentialing and licensing process. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally. You are a good fit for the role if you are detail-oriented and ready to serve as the subject matter expert for provider credentialing with KMG. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits
• The base pay range for this position is $22-24 per hour.**
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Vacation time off policy - up to 10 vacation days accrued your first year. Vacation time begins accruing immediately.
• *Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day
• Licensing
• Oversee provider licensing applications, ensuring compliance with state medical board and federal regulations
• Process license renewals, new license applications, and Advanced Practice Provider (APP) collaboration agreements for the medical group with 100-200 clinicians
• Liaise with state medical boards, credentialing agencies, and the clinical team to resolve application delays or documentation errors
• Independently manage complex licensing cases, including those with regulatory challenges
• Proactively manage the provider licensing database to ensure data accuracy and timely updates
• Serve as the internal point of contact for licensing and credentialing questions regarding new licenses, license renewals, and APP collaborations
• Additional duties
• Serve as the internal expert and point of contact for licensing inquiries
• Support other ad-hoc practice and insurance operations tasks as needed
• Drive process improvements to streamline licensing workflows to improve efficiency

What you bring to the role
• At least 2 years of experience in a credentialing, licensing, or a related field within the healthcare industry
• Familiarity with credentialing platforms (e.g. CAQH, CredentialStream) or EHR platforms
• Strong written and verbal communication, with experience engaging with providers to collect documentation or resolve application issues
• Strong organizational skills and meticulous attention to detail to manage complex credentialing and licensing workflows
• Proactive problem-solving skills to address unexpected licensing or credentialing issues
• Google Suite knowledge and the ability to navigate spreadsheets are a must.
• Superb judgment, the ability to think quickly on your feet, and with deep empathy

Physical Requirements
• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7 to 8 hours per day.
• Vision sufficient for use of a computer monitor.

Required IT
• Reliable at home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at [email protected] to request accommodation.

About Thirty Madison

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.
• This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*
• Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.

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