Computer whiz? Problem solver? Data curious? REMOTE WORK?

If this sounds like you and you want to lend a hand in making your roads and community safer, then this job is for you! Quality Counts (QC) is seeking a part-time support specialist to join forces with our internal data processing team and provide high-level support to our external field operations teams.

Computer whiz? Problem solver? Data curious? REMOTE WORK? - Duties:
• Non-video data processing and quality control
• Managing task lists between 15-30 tickets
• Project-invoicing
• Advising on project management-related assignments
• External client communications
• Support and guide peers during peak seasons

Computer whiz? Problem solver? Data curious? REMOTE WORK? - Requirements:
• Advanced computer skills – primarily in Microsoft Excel
• Flexibility to process, convert, and quality control a variety of data types
• Strong multi-tasking and capacity to pivot quickly
• Leverage high-level resource management skills to ensure quick deliverable turnarounds
• Respond to competing demands and submit deliverables under pressure and sudden deadlines
• Manage influx of multi-platform communications (emails, virtual chats, calls)
• Exercise critical thinking, respectful disagreement, and solutioning approaches to complex issues
• Deploy effective interpersonal and external customer service communication
• Manage personal remote work schedule within a minimal supervision environment
• Commitment to acquire a broad and deep knowledge of SOPs, eccentricities of each field office, and meet deliverable requirements for all special projects

Computer whiz? Problem solver? Data curious? REMOTE WORK? - Benefits:
• 40 hours of annual Volunteer Time Off (VTO)
• 40 hours (5-day equivalent) of annual part-time/sick pay
• Opportunities for overtime
• Join a tight knit, dedicated, and specialized support specialist team
• Hands-on training by in-house team members
• 401K with Employer Contribution (effective one year after employment)
• Witness immediate impact! See the results of your hard work in real-time as you execute work that significantly impacts traffic safety and roadway efficiency.

Computer whiz? Problem solver? Data curious? REMOTE WORK? - Salary: $17.00 per hour

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