Senior Capacity Planner

Duties and Responsibilities

• Program coding experience


• JCL and/or script coding experience


• MXG or like tools expertise


• Microsoft Office proficiency


• Manage multiple projects with minimal support and continuing shifting priorities


• Support multiple client environments each having unique requirements and requests


• Database and data warehouse concepts and experience


• Weekend support infrequent but possible (1 out of 10 weekends)


• Support team on-call rotation


• KPI identification and definition


• Developing client forecasting models


• Mainframe resources should possess ZCP3000 experience


• Mainframe resources IBM pricing concepts and SCRT eperience


• Proficient in identifying system performance issues


• Knowledge of system OS internals


• Expert level verbal and written communication skills


• Onboarding and outmigration project support responsibilities


• Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies


• Brings prior experience to organize and define work for complex or ambiguous situations


• Provides consultation, training, and knowledge sharing to associates


• Provide mentoring to lower level job roles as needed


• Define technical strategies within the team and unit


• Provide Support and technical expertise and guidance to other teams and towers


• Lead and mentor on high complexity assignments to other associates on the team


• Establish strong relationships with teams and outsource partners through continuous dialogue and support


• Enable team members to be successful by providing opportunities for continual learning and professional growth


• Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems


• Provide technical expertise for client inboard / outboard activities


• Define, engineer, and deploy automation solutions for capacity team supported processes


• Perform Analytic Modeling tools used to right-size solutions


• Provide support on ARCH designs for new client opportunities and TECH refreshes


• Principle transformation partner of enterprise and supported clients’ IT processing technologies


• Innovation thought leader on emerging technologies and automation solutions

Qualifications

• Required - Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent work experience


• Preferred - Understands the competitive landscape from both a business and technical perspective


• Travel % - 10%
  
  

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