Email Marketing and SMS Specialist

About Us

Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

About the Role

We’re looking for a Email & SMS Specialist with deep experience in e-commerce, Shopify, and Klaviyo to help manage the email marketing and SMS strategy for an e-commerce brand. Your primary goal will be to consistently improve ROI from email marketing efforts. You'll need to have exceptional organization, communication, and problem-solving skills to excel in this role.

Responsibilities

• Manage, plan, and oversee all Klaviyo emails + SMS flows, consistently A/B testing and iterating for performance optimization
• Strategize, develop and execute monthly email/SMS and content calendars for campaigns
• Oversee all Klaviyo reporting and analytics, regularly presenting data to the internal team
• Track email performance on a regular basis and identify opportunities for improvement
• Perform ad hoc administrative, business operations, and special projects tasks as needed

Qualifications

• Bachelor’s degree in a relevant field
• 3+ years managing e-commerce emails in Klaviyo and email/SMS marketing strategies
• Professional fluency in English with excellent written, reading, and speaking skills
• Access to a laptop/desktop with reliable and fast Internet connection
• Ability to work in US time zone zone, Monday to Friday (8 hours per day)
• Previous experience working the overnight shift

Benefits

• Competitive pay, always in US dollars
• Work remotely from the comfort of your home
• Health & wellness benefit
• Paid holidays and time off
• Performance and referral bonuses
• Global exposure to the world’s best companies

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