Partner Success Manager

We are looking for a Partner Success Manager fluent in Arabic to join United Tech. In this role, you will build strong relationships with our partners and streamers, helping them grow on our platform by providing hands-on support, training, and proactive problem-solving. You will be the key link between partners and our teams, ensuring smooth collaboration and sustained success.

About the product: We are building a streaming platform, a place where people from 70+ countries connect in real-time, share emotions, and fight loneliness through technology. Live-streaming is one of the fastest-growing niches in tech, with a projected market size of $240B by 2027. We are already part of this global race, offering ad-free streaming, 24/7 live events, and seamless user experience. As part of our team, you will work on challenges at scale: from launching a new market to processed improvement and optimization. Your work will directly contribute to product growth, but also impact people's lives and social interactions. We are aiming to enter the global Top-5, and we need the boldest minds to get there!

In this role, you will

Build and maintain high-touch, consultative relationships with partners and streamers through regular and transparent communication

Conduct trainings and presentations on our product features, updates, and motivational programs

Source new partners and streamers and manage their onboarding

Provide ongoing support by addressing inquiries, resolving issues related to payments, fines, or legal matters, and helping partners make the most of platform features

Collaborate with cross-functional teams (finance, legal, support) to meet partner needs and support their growth

Gather feedback from partners and translate it into actionable insights for product and process improvements

It’s all about you

Upper-intermediate level of English or above

Proficient in Arabic for effective partner communication and support

Experience in the social networking industry

Hands-on experience working with a streaming platform

1+ year in account management, customer success, sales, or a similar role

Analytical thinking and attention to detail

Proven ability to manage relationships with diverse partners and stakeholders

Strong focus on results

Proactive approach to identifying and solving system-level issues

Self-driven and able to work independently

Would be a plus

Experience working with CRM systems

Basic Excel skills (e.g., VLOOKUP, pivot tables)

Familiarity with analytics tools like Amplitude or Tableau

What we offer

Care and support:

20 paid vacation days, 15 sick days, and 6 additional days off for family events

100% medical insurance coverage

Sports and equipment reimbursement

Team building events, corporate gifts, and stylish merch

Financial and legal support

Position retention and support for those who join the Armed Forces of Ukraine

Participation in social initiatives supporting Ukraine

Comfortable working environment:

Work remotely with a flexible schedule

Workspace rental reimbursement in other cities and abroad

Modern equipment or depreciation of your own tools

Investment in your future:

Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche

70% of our heads and leads have grown into their roles here – so can you!

Performance-oriented reviews and Individual Development Plans (IDPs)

Reimbursement for professional courses and English classes

Corporate library, book club, and knowledge-sharing events

Hiring process

Intro call

Hiring Team Interview

Test Task

Bar-raising

Reference check

Offer

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Partner Success Manager

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