Customer Service Rep in Jersey City, NJ

Job title: Customer Service Rep in Jersey City, NJ at Excel Temporary Service

Company: Excel Temporary Service

Job description: Customer Service RepresentativeWe are looking for a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients. This role involves answering customer inquiries, resolving issues, and ensuring customer satisfaction.Responsibilities:

• Responding to customer inquiries via phone, email, and chat
• Resolving customer complaints in a professional manner
• Processing orders, returns, and exchanges
• Providing product information and recommendations
• Maintaining a high level of customer satisfaction

Requirements:

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Previous customer service experience is a plus
• Proficiency in Microsoft Office and CRM software

If you are passionate about providing top-notch customer service and have a can-do attitude, we would love to hear from you.

Expected salary:

Location: Jersey City, NJ

Job date: Thu, 10 Apr 2025 22:57:28 GMT

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