Assistant Manager U.S

Job title: Assistant Manager U.S in Miami, FL at IATA

Company: IATA

Job description: Employment Type: Permanent

Contract Duration:Why you will love working hereAt IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.


• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.


• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.


• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.


• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!

About the team you are joining Reporting to the Area Manager for the USA and Canada, the successful candidate will play a pivotal role in supporting the development and enhancement of IATA industry campaigns. This role involves providing exceptional customer service to member airlines and engaging with industry stakeholders, including airports and travel providers, to support the objectives of both member airlines and IATA. Additionally, the candidate will assist the commercial divisions with leads and promotions, and contribute to enhancing IATA's ability to represent, promote, and protect its members' interests.What your day would be like

• Relationship Management: Advise the Area Manager on maintaining effective relationships with key personnel from member and non-member airlines, airports, and other stakeholders. Assist in identifying key issues to improve intelligence gathering and support advocacy efforts for industry betterment.


• Campaign Execution: Implement divisional campaigns to support industry initiatives.


• Monitoring and Reporting: Monitor and report on regulatory and other relevant matters to the Area Manager and relevant departments in the Regional Office, ensuring members' interests are prioritized.


• Promotion of Aviation: Collaborate with the Regional Office and Regional Economist to promote the social and economic value of aviation at all levels.


• Advisory Role: Serve as an advisor to the Area Manager and senior management at the regional level on all industry matters within the country or cluster.


• Operational Support: Assist in executing the operational plan in alignment with the Americas Strategic Plan, coordinating with other IATA departments and countries as needed.


• Additional Duties: Perform other duties as assigned by the manager or supervisor.


• Commercial support: Provide the commercial division with qualified leads and support to meet commercial targets.

We would love to hear from you if you have:

• Education: College degree in business administration, economics, or a related discipline.


• Experience: Minimum of 5 years of professional experience in the aviation and/or transport industry. An aviation industry background is an asset.


• Skills: Experience working in a multinational, multicultural environment is advantageous. Proficiency in IT skills, especially the MS suite, is required.


• Communication: Excellent oral and written communication skills in English. Proficiency in Spanish is a plus.


• Work Environment: This is not a remote position; the successful candidate will be required to work three days from the office.

EXEMPT POSITIONTravel Required: NLearn more about IATA's role in the industry, our benefits, and the team at . We are looking forward to hearing from you!

Expected salary:

Location: Miami, FL

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