Client Account Specialist

Job title: Client Account Specialist in Greensboro, NC at Sales Match

Company: Sales Match

Job description: Job Title: Remote Client Account Specialist
Hourly Pay: $18 - $24/hourSummary:We are seeking a dedicated and proactive Client Account Specialist to join our remote team. In this role, you will manage and maintain client accounts, ensuring their needs are met and providing exceptional service. If you excel at problem-solving, building relationships, and delivering top-tier customer satisfaction, this could be the perfect role for you.Key Responsibilities:

• Manage client accounts and respond to inquiries to provide exceptional service
• Track client needs, resolve issues promptly, and ensure client satisfaction

Offer guidance and support regarding account features and servicesCommunicate regularly with clients via phone, email, and online chatAccurately process client information and updates within the system * Collaborate with internal teams to align on client expectationsQualifications:Strong communication skills, both verbal and writtenComfortable working with various computer systems and softwareExceptional attention to detail and multitasking ability * Previous experience in customer service or account management preferredAbility to work independently and efficiently in a remote setting * High-speed internet connection and a quiet home workspacePerks & Benefits:100% remote workwork from home with no commuteHourly pay: $18 - $24Paid training and resources to ensure your successFlexible scheduling, with weekend and evening shifts availableOpportunities for career advancement within the companySupportive, friendly team environment

Expected salary: $18 - 24 per hour

Location: Greensboro, NC

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