IT Network & Systems Administrator

Job title: IT Network & Systems Administrator in Plano, TX at CreditAssociates

Company: CreditAssociates

Job description: 2024 DALLAS MORNING NEWS TOP 100 PLACES TO WORK IN DALLAS-FORT WORTHJob Title:IT Network and Systems AdministratorLocation:Plano, TXCompany:Financial Services CompanyResponsibilities:

• Support and participate in service desk everyday tasks relating to business functions.
• Ensure the maintenance, configuration, and reliable operation of computer systems, servers, virtualized systems, and network equipment.
• Install and upgrade computer and network components and software; manage virtual servers and integrate automation processes.
• Handle user onboarding and offboarding.
• Administer Azure and AWS.
• Troubleshoot hardware and software errors, document problems and resolutions, prioritize problems, and assess impact.
• Collaborate with IT leadership to plan and implement new infrastructure or upgrades.
• Perform or delegate regular backup operations and implement data protection, disaster recovery, and failover procedures.
• Work with third-party vendors on Cyber Security projects, including penetration tests, server patches, desktop/laptop patches, and network configuration.
• Responsible for capacity storage planning and network performance.
• Perform periodic bandwidth testing and optimize network connectivity.

Requirements:

• Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience.
• Minimum of 3 to 5 years of US helpdesk support, network administration, and/or system administration experience.
• Experience with firewalls, switches, routers, VPNs, remote management, troubleshooting, and problem resolution.
• Penetration testing experience is a plus.
• System administration and IT certifications in Linux, Microsoft, Cisco, or other network-related fields are a plus.
• Knowledge of virtualization, VMWare, and cloud hosting.
• AWS/Azure System Admin Certifications are a plus.
• Strong knowledge of systems and networking software, hardware, and networking protocols.
• Experience with scripting and automation tools.
• Proven track record of developing and implementing IT strategy and plans.
• Knowledge of helpdesk and IT operations best practices, including security, storage, data protection, and disaster recovery protocols.

Come Join Us!
We are a premier debt resolution company which provides a fresh financial start for individuals with overwhelming debt problems. We live our credo, Carpe Diem (“Seize the Day”) and we do this each and every day. Our company growth is a direct reflection of the passion and dedication of our various teams. If you are looking for a unique career opportunity in a dynamic, growing and positively charged, high performance culture -- we urge you to consider joining our family. We reward success and hard work!We invite you to join us atBenefits:

• Excellent benefits, including Medical, Dental, Vision and company paid Life Insurance
• Generous 401k plan with aggressive company match
• Convenient location near Legacy West

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Expected salary:

Location: Plano, TX

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