Centralized Wires Representative

Job title: Centralized Wires Representative in Lakewood, CO at FirstBank

Company: FirstBank

Job description: Description :*This position is required to be onsite Monday through Friday*Founded in 1963, FirstBank is Colorado's largest locally owned holding company and we are still growing, serving customers in Colorado and Arizona. Our growth can be attributed to one simple philosophy: do right by customers, communities, and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that diversity, equity, and inclusion are part of everything we do, both within and outside our company, and we take pride in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce, but also ensure our employee experience garners a sense of belonging, is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it. By joining the FirstBank team you will experience our great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and join the team!A Brief OverviewCentralized Wire Representatives are responsible for processing, sorting, and applying all incoming and outgoing wire transfer requests for the bank. This position will provide customer service support to internal customers to ensure proper processing deadlines are met and that wire requests are input correctly into all internal applications.What you will do

• Process incoming wire transfer files and outgoing wire transfer files for sanctions screenings to ensure compliance with the Bank Secrecy Act


• Review and apply incoming wires with correct customer and account information


• Process outgoing foreign wire transfer requests from branch locations


• Review, document, and approve check requests (within approval limits) for customers utilizing FirstBank’s Remote Check Printing Service via Check Partner Enterprise


• Provide customer service support to internal and external customers


• Monitor FirstBank’s correspondent bank account with the Federal Reserve and notify appropriate personnel in the event of an overdraft


• Ensure all tasks are performed within compliance requirements


• Perform other duties and projects as assigned


• Understand and comply with all provisions of the Safety in the Workplace policy

Minimum Requirements

• Entry-level job with little or no prior relevant work experience in the function

Preferred Requirements

• Previous experience working with wires transfers and associated internal applications preferred (e.g. Wire App, CICS, FedLine)

Knowledge, Skills, and Abilities

• Good problem-solver


• Strong attention to detail, ability to multi-task, and organized


• Effective time-management skills


• Strong verbal and written communicator


• Proficiency in Microsoft Office applications (Word, Excel, Outlook)

Working Conditions and Physical Requirements

• Frequently remains stationary throughout a typical business day


• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer


• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms


• Occasionally positions self to access drawers and shelves of various heights


• Frequently reaches for and handles paperwork and files


• Constantly communicates with customers, coworkers, and management in-person and on the phone


• Must be able to exchange accurate information


• FirstBank does not currently offer fully remote positions, except as required by law. The actual number of in-office days that may be required will vary by business unit, role, and business need.

Salary Range$20.00 to $22.00 Per HourStatement of BenefitsFirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being. Benefits currently offered with our positions include: Paid Time Off/paid leave programs, 401K/Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance/AD&DEOE/Affirmative ActionFirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other legally protected characteristic. FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.Colorado Job Application Fairness ActUnder Colorado’s Job Application Fairness Act, you have the right to redact from any documents that you submit in connection with your application information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation*This job opportunity is expected to close on May 30, 2025*

Expected salary: $20 - 22 per hour

Location: Lakewood, CO

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