Customer Service Rep

Job title: Customer Service Rep in Tinton Falls, NJ at American Residential Services

Company: American Residential Services

Job description: Company NameA. J. Perri Plumbing, Heating, CoolingOverviewPay: $19 - $21.00 per hour plus incentives

Schedule: To be discussed - 1 weekend day required

Full-time, year-round workAbout AJ Perri:

AJ Perri, part of the ARS family of brands, is a trusted leader in residential HVAC and plumbing services. We serve customers in the state of New Jersey with reliable, professional service. With over 50 years of local experience, we’re known for quality workmanship, prompt service, and customer satisfaction, backed by ARS’s national network.What We Offer:Weekly pay via direct depositPaid training and onboardingInsurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company match13 days PTO + 8 paid holidaysCompany-paid life insuranceClean office environment with strong team cultureCareer growth opportunities within a national networkResponsibilitiesDeliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office — not remote.QualificationsWhat You Need:Prior experience in a customer service or call center environmentProficiency with Microsoft Office and computer-based systemsAbility to handle multi-line phones with accuracy and composureMust report daily to the office (no remote work available)Weekend and shift flexibility may be requiredNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

Expected salary: $19 - 21 per hour

Location: Tinton Falls, NJ

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