IS Engineering Manager

Job title: IS Engineering Manager in Issaquah, WA at MatchPoint Solutions

Company: MatchPoint Solutions

Job description: MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!Job Title: IS Engineer ManagerLocation: Issaquah, WA Hybrid (can work remote 1 day per week)Direct Hire OpportunitySalary: 180k/yearPosition SummaryAs a member of the IT Management Team, the Manager of Sustained Engineering is responsible for leading a team that provides analytics, observability, and engineering support to infrastructure teams. This role involves overseeing the development and execution of team strategies, ensuring alignment with company goals, and maintaining strong relationships with business stakeholders. You will be the key point of contact for process improvements, reporting, and ensuring that Lifecycle Analytics adequately supports infrastructure needs.You will lead the design, implementation, and maintenance of IT infrastructure while leveraging the latest technologies. You will be responsible for creating and managing a team that provides support for the full lifecycle of data pipelines, observability frameworks, and infrastructure optimization. Your leadership will shape the performance and success of the team and ensure alignment with both technical and business objectives.Job Duties/Essential FunctionsTeam Leadership and Development:

• Lead, mentor, and inspire a team of engineers and analysts, fostering collaboration, innovation, and continuous learning.


• Establish clear goals aligned with business objectives and drive team performance through coaching, guidance, and accountability.


• Serve as a role model for leadership and technical excellence, ensuring high levels of motivation and engagement.

• Guide the development of observability frameworks, ensuring visibility across services, applications, and infrastructure components.


• Drive the adoption of best practices for logging, metrics, and monitoring to improve system reliability.


• Lead the optimization of cloud infrastructure (Azure, GCP) for scalability, reliability, and cost-efficiency, incorporating automation and best practices.

• Oversee the design and operationalization of automated data pipelines supporting BI, analytics, and APIs.


• Ensure data pipelines are efficiently ingested, transformed, validated, and available to stakeholders.


• Apply advanced analytics and machine learning techniques to derive actionable insights, driving business outcomes.

• Partner with cross-functional teams to align technical solutions with business needs and goals.


• Act as the primary conduit between your team and senior leadership, effectively communicating progress, challenges, and solutions.


• Foster a culture of open communication and inclusiveness, ensuring transparency and engagement across the team.

• Coach team members to achieve performance goals and provide professional development opportunities.


• Identify process improvements and lead initiatives to optimize workflows, automate tasks, and enhance system performance.


• Ensure data quality, integrity, and reliability across all pipelines and systems through testing and validation processes.

• Ensure exceptional service and support to infrastructure teams, deliver reports, dashboards, and project updates that are accessible to both technical and non-technical stakeholders.


• Develop and maintain strong relationships with business teams to understand solution needs and deliver optimal results.

• 12+ years of experience in defining direction for engineering or operations organizations.


• Proven experience managing and mentoring cross-functional teams, driving organizational change, and achieving business results.


• Knowledge of IT infrastructure technologies (networking, storage, compute) and experience with Data Warehousing, SQL, and Data Analysis.


• Strong understanding of monitoring, metrics, event streaming, and log analytics.


• Expertise in Data and Analytics technologies including ETL/ELT, Data Science, Data Lakes, and cloud platforms (Azure, GCP).


• Experience working with business teams to define solutions and process improvements.


• Excellent communication skills, with the ability to present complex ideas to both technical and non-technical audiences.

• Master's degree, or equivalent work experience.


• Previous experience in supply chain operations, infrastructure capacity planning, or management of transformation projects.


• Working knowledge of Azure DevOps, ServiceNow, time-series databases (Prometheus, InfluxDB), and observability tools (Grafana, PowerBI, Datadog, Splunk).

Expected salary: $180000 per year

Location: Issaquah, WA

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