Chat Support & Sales Representative - TPA in Tampa, FL

Job title: Chat Support & Sales Representative - TPA in Tampa, FL at OneTouch Direct

Company: OneTouch Direct

Job description: Join our team here at OneTouch Direct, where we believe exceptional service and fun go hand in hand! As a leading provider of contact center solutions since 1998, we've grown alongside renowned Fortune 500 companies, ensuring our clients and their customers receive top-notch support.As a Chat Support & Sales Representatives supporting, you'll be the friendly, helpful voice behind the screen, assisting T-Mobile customers with their inquiries and guiding them through our amazing services. If you have a passion for communication and love engaging with people, then you're in the right place!Your Role Will Include:

• Providing friendly and efficient chat support to customers, addressing their questions, concerns, and needs.


• Engaging with potential customers, showcasing our services and encouraging sales through great conversations.


• Utilizing chat tools to ensure seamless communication and quick responses.


• Making personalized recommendations and upselling products where appropriate.


• Diving into data entry and maintaining accurate records of customer interactions.

• 1-2 years of sales and customer service experience preferred.


• Excellent written communication skills that engage and inform.


• Ability to handle multiple chat interactions simultaneously.


• Solid computer skills, navigating different platforms with ease.


• Passion for helping others and creating positive customer experiences.


• High school diploma or equivalent required.


• Flexible schedule availability to support our dynamic customer base.

• Full time. 40 hours per week schedule with overtime opportunities!

• Great pay. Hourly base salary + unlimited commissions + benefits!


• Training. Paid training & development


• Benefits. Health Care Plan (Medical, Dental & Vision)


• Growth. Opportunity for professional and personal growth


• Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment


• Guaranteed hourly base pay + UNLIMITED COMMISSIONS. Earn up to $1,000 PER WEEK in commissions alone!

Expected salary: $30000 - 70000 per year

Location: Tampa, FL

Job date: Fri, 30 May 2025 22:53:22 GMT

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