Retail Customer Service Rep 1 in Birmingham, AL
Posted 2025-06-16
Remote, USA
Full-time
Immediate Start
Job title: Retail Customer Service Rep 1 in Birmingham, AL at Johnson Service Group
Company: Johnson Service Group
Job description: ** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Retail Customer Service Representative to fill a 2-year assignment in the Birmingham, AL area.Date: 5/30/2025Job Title: Retail Customer Service RepWork Location: Birmingham, AL 35203Estimated Start Date: 6/16/2025Estimated Duration of Job Assignment: 6/16/2027Requirements:Job responsibilities:
- Responsible for providing the highest customer service for the company sales of equipment and appliances.
- Responds to customer inquiries and concerns and recommending them goods and services that would fit their needs.
- Supports the marketing campaigns and promotional strategies offered by Company (retail goods and services).
- Escalates high-level complaints to management for immediate resolution.
- Assist with product replacement when needed.
This position does not require driving (excluding commute)This position does not require personal protective equipmentThis position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650Customer inquiries and concerns, Recommending goods and services, Supports marketing campaigns, Promotional strategies, Complaints, Product replacement, Professional demeanor
Expected salary:
Location: Birmingham, AL
Job date: Sat, 31 May 2025 22:20:16 GMT
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