[FULL TIME Remote] Guest Services Assistant (virtual)
Thrive in a culture of innovation and teamwork. We're hiring a Guest Services Assistant! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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We are looking for a motivated and customer-focused Guest Services Assistant to join our travel team. This remote position will involve assisting clients with their travel arrangements, ensuring they have a smooth and enjoyable experience from start to finish. This is a great opportunity! If you are passionate about travel and love providing exceptional service, this role is a great fit for you!Key Responsibilities:  Assist clients with booking travel services, including flights, hotels, car rentals, cruises, and tours  Serve as the main point of contact for clients, handling inquiries, requests, and concerns with a professional and friendly demeanor  Provide clients with personalized travel recommendations and itineraries based on their preferences and needs  Communicate with travel suppliers to confirm reservations, negotiate upgrades, and secure special requests for guests  Resolve any travel-related issues or last-minute changes, ensuring a hassle-free experience for clients  Maintain accurate records of bookings, payments, and client interactions  Keep up with travel industry updates and destination information to provide expert advice and support to guests
Qualifications:  Strong communication and customer service skills  High attention to detail and excellent organizational abilities  Ability to handle multiple client requests and deadlines in a  fast-paced environment  Problem-solving skills with a focus on client satisfaction  Prior experience in travel, hospitality, or customer service is  preferred but not required  Passion for travel and a desire to help clients create unforgettable experiences
Benefits:
 Remote, flexible work-from-home opportunity
 Access to exclusive travel discounts and perks
 Comprehensive training and ongoing support
 Opportunities for career growth within the company
 Supportive and collaborative team environment
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