Join Today: Customer Service Specialist - Starting at $20.05 hr
No experience needed! We offer full training for our new Customer Service Specialist - Starting At $20.05 Hr - Train Onsite/home Office Eligible! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits.
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Employer Industry: Financial ServicesWhy Consider This Job Opportunity...
 Competitive pay starting at $20.05 per hour
 Day 1 health benefits offered
 Onsite childcare and fitness center available
 Flexible work strategies post-training
 401(k) match and tuition reimbursement for continued education
 Collaborative team environment fostering growth and support
What To Expect (Job Responsibilities)
 Assist in evaluating and resolving customer service inquiries across various platforms
 Utilize multiple computer systems to complete tasks and address account inquiries
 Maintain a working knowledge of specific Citi products and services
 Analyze potential risks and propose solutions tailored to client needs
 Ensure compliance with laws and regulations while providing an exceptional client experience
What Is Required (Qualifications)
 1-3 years of work experience in a related role
 Proficient in Microsoft Office and Windows Operating Systems
 Experience in solving customer service inquiries
 Effective verbal and written communication skills
 Ability to work in a fast-paced environment
How To Stand Out (Preferred Qualifications)
 Strong technical and data entry skills, including proficiency with a 10-key touchpad
 Proven ability to navigate multiple systems and customer service platforms simultaneously
#CustomerSupport #FinancialServices #CareerOpportunity #CompetitivePay #EmployeeBenefits
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