Join Today: Reservation / Sales Agent

Core Information:

• Location: Remote
• Company: Workwarp
• Start Date: Immediate openings available
• Position: Reservation / Sales Agent
• Compensation: a competitive salary

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Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee. We create unforgettable experiences in nature-immersive settings, providing a sanctuary for deep connection and renewal and enabling people to realize their fullest potential. We blend million-dollar views, one-of-a-kind accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate life’s key moments and reconnect with what truly matters. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world. Meaningful work. Meaningful relationships.

Position Summary:

As a Reservations/Sales Agent, you will engage with potential guests via phone, email, and chat, utilizing proven sales strategies to convert inquiries into bookings. Your goal will be to provide a memorable customer experience while achieving sales targets and contributing to the overall success of the team.

Why Join Us?:
• Competitive Pay: Rewarding compensation for your hard work.
• Performance-Based Bonuses: Extra incentives for reaching and exceeding sales targets.
• Remote Work: Flexibility to work from anywhere.
• Free and Discounted Stays: Enjoy Bolt Farm Treehouse perks and accommodations.
• Professional Development: Ongoing opportunities to grow personally and

Key Responsibilities: • Sales and Reservations: Handle incoming inquiries and convert them into confirmed reservations through phone, email, and chat. • Guest Assistance: Help guests select accommodations and services that match their preferences, upselling when appropriate. • Reservation Management: Process reservations, payments, cancellations, and re-bookings with accuracy. • Revenue Maximization: Use sales techniques to upsell additional services and exceed revenue targets. • Customer Service Excellence: Address guest inquiries and concerns promptly, ensuring a seamless experience from start to finish.

Requirements: • A passion for sales and customer service. • Minimum of 2 years of experience in a similar sales or customer service role. • Tech-savvy with experience using cloud-based systems and Google Suite. • Availability to work weekends (Thursday-Monday). • Strong sales, problem-solving, and communication skills. • Detail-oriented with excellent organizational abilities. • Previous experience in the luxury hospitality industry is a plus

Position Type: Full-time
Location: Hybrid (Mostly Remote)

Note: Referral reward payable after six months of employment.

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Join Our Team!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.

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