[Work From Home] Web Chat Agent - Automotive Sales and Customer
Key Job Details:
- Start Date: Immediate openings available
- Location: Remote
- Compensation: a competitive salary
- Position: Web Chat Agent - Automotive Sales And Customer Support
- Company: Workwarp
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DescriptionAs a Web Chat Agent, you will engage with customers through online conversations to assist them with inquiries related to automotive and recreational vehicle sales, service, finance, and general dealership questions. Your primary focus will be to represent our dealer clients positively online while transforming customer interactions into valuable leads, thus enabling our clients to generate revenue from their web traffic.
Company Culture and Environment
We pride ourselves on fostering a positive and professional work environment where team members can thrive. Our culture emphasizes collaboration, adaptability, and a commitment to excellent customer service, ensuring that our team feels supported while delivering exceptional experiences to our clients.
Career Growth and Development Opportunities
We offer ongoing training and development opportunities to help you enhance your skills and advance within the company. As part of a growing team, you will have the chance to build a successful career in the customer service and automotive sectors.
Detailed Benefits and Perks
 Flexible working hours
 Opportunities for performance-based bonuses
 Supportive team environment
 Access to resources for professional development
Compensation and Benefits
 Competitive salary based on experience
 Health and wellness benefits
 Paid time off and holidays
Why you should apply for this position today
Joining our team as a Web Chat Agent provides you with a unique opportunity to engage with customers and make a direct impact on their experience. If you thrive in a fast-paced environment and enjoy helping others, this position is tailored for you. DonÂt miss out on the chance to grow your career in a dynamic field.
Skills
 Excellent written and verbal communication skills
 Strong multitasking abilities
 Basic internet and window-based computer skills
 Fast typing skills (minimum 35 WPM)
 Ability to adapt to change in a quick-paced environment
 Positive and professional demeanor
Responsibilities
 Handle various customer inquiries via online chat
 Provide accurate information about products and services
 Schedule appointments based on customer needs
 Maintain an up-to-date knowledge base of products and services
 Capture customer contact information for lead generation
 Summarize interactions for client review
Qualifications
 Previous experience in retail customer service or the automotive industry is preferred but not necessary
 Must be able to type at least 35 WPM (40 and above preferred)
 Strong decision-making and analytical abilities
 Experience in an office setting, call center, or customer service is preferred
 A pleasant, patient, and friendly attitude
Education Requirements
 High School Diploma, GED, or equivalent certification
Education Requirements Credential Category
 High School Diploma or equivalent
Experience Requirements
 2+ years of experience in a customer interaction role, preferably within an office or call center setting
Why work in Glendale, CA
Glendale, CA offers a vibrant community with a blend of cultural diversity, outdoor activities, and entertainment options. The city boasts a thriving economy and a variety of amenities, making it an ideal place to work and live. With its beautiful parks, proximity to Los Angeles, and rich cultural scene, Glendale allows for both professional and personal growth. Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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