Remote Customer Service Coordinator - Houston
This is more than a job; it's a chance to accelerate your career as a Remote Customer Service Coordinator - Houston! We believe in flexibility; this hybrid role lets you balance your time between our Remote office and home. This position requires a strong and diverse skillset in relevant areas to drive success. A salary of a competitive salary is offered, reflecting your skills and experience.
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Employer Industry: Automotive RetailWhy Consider This Job Opportunity...
 Salary up to $15 per hour plus overtime
 Monthly Performance Bonus up to $950
 Technology Allowance of $80 per month
 Various Employment Referral Bonuses ranging from $300 to $800
 Annual Reviews and performance-based Pay Increases
 Employee discounts on vehicle Purchase, Maintenance, Repair, and Restoration
What To Expect (Job Responsibilities)
 Answer 100 or more inbound customer calls per day
 Schedule 50 or more service appointments per day for customers
 Respond to Vehicle Status, Service Pricing, Warranty, and other inquiries
 Direct non-service appointment calls to the appropriate personnel
 Utilize multiple computer programs for dealership information and customer profiles
What Is Required (Qualifications)
 Available to work Monday - Friday with various shifts
 Must live in the greater Houston metropolitan area
 Minimum of 6 months recent customer service experience
 High-speed internet connection and quiet home office
 Ability to troubleshoot technical issues with various devices
How To Stand Out (Preferred Qualifications)
 Excellent verbal & written communication skills
 Bilingual fluency in English and Spanish
 Familiarity with automotive terminology and components
 Excellent customer service and complaint resolution abilities
 Advanced knowledge of Google, YouTube, and other web search tools
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Are You the One We're Looking For?
If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
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