Sr. Associate, Product Management

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Role Description

Join FNBO’s Product team to help us revolutionize the customer’s experience to establish relationships in a way that helps them grow in financial health. The banking industry is ripe for disruption, and we are building a customer-centric experience.

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  Own the Discovery Process, i.e. why customers are seeking these capabilities
  


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  Oversee, gather, and analyze customer and prospect insights by persona and geography from data and feedback regarding origination capabilities, journeys, and products
  


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  Define what these capabilities are doing for customers based on your expertise from the market, customer, and product perspective
  


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  Determine the third-party providers needed to deliver product capabilities and make recommendations to leadership
  


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  Develop the full product life cycle for “Front-Book” deposits and loans, including the core banking lending strategy and the strategic three-year product road maps
  


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  Maintain and lead ongoing development of capabilities and product following launch
  


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  Build creative briefs / business cases for marketing cloud 1:1 journeys and campaigns related to acquisition and on-boarding, tied to strategic vision and KPIs
  


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  Drive strategy to build and manage FNBO products
  


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  Create and deliver pricing strategies to optimize net interest income
  


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  Lead strategies to ensure new acquisition and customer satisfaction scores are attained
  


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  Build, manage and execute deposit product, which may include marketing and promotional efforts in alignment with FNBO product strategies to achieve short and long term goals and objectives
  


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  Ensure compliance with all relevant sales practices, legal, compliance, and regulatory standards and guidelines
  


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  Drive the technology requirements for new and existing product enhancements, including appropriate test and implementation planning
  

Qualifications

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  Bachelor's degree or equivalent experience
  


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  5+ years experience relevant financial services or product management desired
  


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  Must be excited to build new products and challenge the status quo
  


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  Experience working with cross-functional teams to create new products, API’s, and or complex systems
  


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  Curious spirit and seeks learning opportunities
  


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  Passionate about understanding and solving customer problems
  


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  Strong verbal and written communication skills
  


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  Collaborative worker and is an effective team player
  

Requirements

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  Remote work capability from anywhere in FNBO’s 8 state footprint
  

Benefits

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  Medical, Dental, Vision Insurance
  


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  401k, With Matching Contributions
  


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  Time Off Programs
  


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  Health Savings Account (HSA)/Dependent Care
  


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  Employee Banking
  


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  Growth Opportunities
  


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  Tuition Assistance
  


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  Short-Term/Long-Term Disability Insurance
  

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