Account Coordinator – Austin, TX

Job title: Account Coordinator – Austin, TX in Austin, TX at Madden Media

Company: Madden Media

Job description: About UsAt Madden, we're not your typical marketing agency. We're a full-service destination marketing agency that blends tech-savvy know-how with creative flair to help destinations shine. Innovation? Check. Data-driven strategies? Double check. A passion for storytelling that brings destinations to life? Oh yeah, we've got that too.We're constantly evolving to meet the needs of our tourism partners, driven by performance and aligned with their goals. With Madden's Agile approach, we flex and adapt to connect our clients with travelers, groups, and event planners, creating campaigns that don't just reach people-they inspire action.We offer the whole shebang: full-agency services and omni-channel solutions. By combining research-backed insights, captivating storytelling, and strategically executed campaigns, we deliver results that move the needle (and then some).About YouYou're a proactive communicator who builds strong relationships, whether it's a quick sync with the creative team or a client meeting where your enthusiasm and clarity make our work shine.You thrive in a fast-paced environment where no two days are the same, and you're equally comfortable managing timelines, proofing deliverables, or writing compelling content.Organized and detail-oriented, you keep projects on track without missing a beat and spot the small details that make a big difference. You're not just a task-doer, you take initiative, seek out ways to improve processes, and bring fresh ideas to the table. You're flexible, adaptable, and excited by new challenges. Whether you're proofing copy or diving into campaign research, you bring your A-game and collaborate with ease. Most importantly, you're hungry to grow, happy to roll up your sleeves, and genuinely enjoy being part of a collaborative team.You're not just looking for a job, you're looking to make an impact!What You'll DoMonitor project timelines and workflow

• Demonstrate strong relationship-building skills across multiple constituents


• Coordinate creative development and proof deliverables for accuracy


• Create project plans and timelines for marketing activities and manage workflow


• Communicate with account team, clients and the creative team


• Write content for client advertorials, websites, RFPs, and more


• Conduct research and gather content needed for a campaign

Skills We're Looking For

• Superior verbal and written communication skills


• Strong work ethic, reliable and trustworthy


• Demonstrate initiative- When something needs to be done, you do it. When nothing needs to be done, you find something that needs to be done.


• Flexible and adaptable- The tasks for this job can't all be written in this post (partially because we don't always know what we need until we need it). You're willing to put forth the effort to help the company succeed.


• Attention to detail- it's the little things that matter!


• Self-motivation with a drive to improve processes and take on additional projects


• Interpersonal communication skills that thrive in a team environment


• Ability to quickly learn new technology platforms


• Demonstrate drive for superior service, both internally and externally

Don't Meet Every Requirement?That's okay! At Madden, we believe diverse backgrounds, perspectives, and experiences make us stronger. If this role excites you but your path doesn't line up perfectly with the qualifications above, we still want to hear from you. Who knows-you might bring something to the table we didn't even know we needed.What You'll Get from UsWe see your success as our success. When you join our team, you'll get:

• Opportunities to grow your skillset through training, new challenges, and learning experiences.


• A team that's got your back and is ready to help you thrive.


• A workplace culture that values intelligence, ambition, authenticity, and a willingness to learn.


• No hoops to jump through about degrees or specific experience-we care about what you can do and what you bring to the table.

About the Interview ProcessWe like to keep it simple and transparent. Here's what the process may look like:Round 1: A friendly chat with our Recruiter to get to know you and share more about the role; this will be a virtual call with cameras turned off.Round 2: An interview with some of the awesome teammates you'll collaborate with; this will be an in-person interview.Assignment: We may invite you to complete an assignment. Don't worry-we'll provide all the details you need, along with plenty of time to complete it.Round 3: To wrap things up, you'll have a quick 15-minute chat with our VP.Additional InformationThis is an hourly role with a consistent schedule:

• You'll be in the office Monday through Thursday from 9:00 AM to 6:00 PM (CDT), and working remotely from your home office on Fridays during the same hours.


• You'll also have opportunities to meet off-site with clients and collaborate with team members face-to-face, helping us build strong, authentic connections.

Heads up: At this time, we do not offer Visa sponsorship or relocation services.Madden Media is an Equal Opportunity Employer.

Expected salary: $21.63 - 24.03 per hour

Location: Austin, TX

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